Hush Puppies Returns & Exchanges
We want you to love your walk, which is why we offer a 30-day return policy for all unworn footwear in its original packaging. If your new shoes aren't the perfect fit, we provide easy returns and exchanges to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Shoes
Place the unworn footwear back in its original Hush Puppies box and secure it inside a shipping carton to prevent damage.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.